SPRScreen check
iPhone screen symptom guide · KL & Selangor

What is your iPhone screen doing?

Tap the one that looks like yours. Each page tells you what's most likely behind it, what you can safely try yourself, and when it's worth bringing in — sometimes the answer is not a new screen.

usually the screen needs a check often not the screen

None of these, or more than one? Send a photo or a 10-second video — a technician will tell you what it looks like.

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Three checks that rule things out first

01

Screenshot test

See a line or a patch? Take a screenshot and open it on another device. If the fault is in the screenshot it's software; if the screenshot is clean, it's the hardware.

02

Force restart

A frozen phone can look like a dead screen. On iPhone 8 and later: volume up, volume down, then hold the side button until the logo shows.

03

Peel the protector

Lift one corner of the tempered glass. Cracks, ghost touch and call-screen problems are sometimes just the protector.

800+ iPhone screen jobs in the last 3 months

Counted from our repair system across all outlets. Most end in a new screen — but not all, which is why we test first.

10,000+ iPhone repairs at SPR in the past year, all repair types.

  • New screen fittedMost common800+
  • White / green screen repaired, screen kept50+
  • Front glass only
  • Line repaired, screen kept
When a screen can be kept →

When a new screen is needed, what people chose

Premium TFT was the most popular choice, then Standard OLED and Original Grade.

Genuine90 days
Original Grade90 days
Premium OLED90 days
Standard OLED30 days
Premium TFT30 days

Days = warranty set in our repair system.

Which options fit an LCD vs OLED iPhone →

We test before we quote

A black, white or flickering screen isn't always the screen. Our technicians plug in a known-good test screen first. If the problem follows the phone, a new screen won't fix it — and we'll tell you.

How the check works →
Technician inspecting an iPhone display connector under a microscope
Repaired iPhone showing a plain white screen to check even brightness

Bring it to any of 16 outlets

Walk in, no booking. Messaging first lets the outlet check the part for your model.

4.92★

16,947 Google reviews across 14 SPR outlets, all repair types

Excellent service! I dropped my phone in water and the screen went completely black. I honestly thought it was ruined for good. The team here quickly diagnosed the issue, and cleaned out the water perfectly. My phone works good as new.
★★★★★ unicon li · SPR Kuchai Lama · Google
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