1
What it's likely to be
Screen data not carried over
Most likelyTrue Tone relies on calibration data that belongs to the original screen. If it isn't transferred to the new one, iOS hides the switch.
Ambient light sensor disturbed
PossibleThe sensor sits at the top of the screen area. If it was damaged or not refitted, True Tone and Auto-Brightness can both misbehave.
2
Try this first
- Check Settings › Display & Brightness, and the brightness tile in Control Centre (long-press it). If True Tone is there, just switch it on.
- Restart once after the repair. If it's still missing, no setting will bring it back.
3
Bring it in if
- True Tone matters to you and you're about to have a screen replaced — tell us first.
- Auto-Brightness also stopped working, which points to the sensor.
4
What SPR usually does
Screen replacement — Genuine
Ask the technician which option keeps True Tone on your model before choosing.
90 days
covers touch function defects
Screen replacement — Original Grade
Whether True Tone carries over depends on your model and the panel. We'll say which before we start.
90 days
covers touch function defects
Price depends on the model and option. WhatsApp us your model for a free quote, or see how we check it first.
Still not sure what it is?
Send a photo or a short video and your model. A technician will tell you what it looks like and what the options are — free, no obligation.
WhatsApp a photo