SPRScreen check
Often not screen

My iPhone says “Unknown Part” after a screen replacement

After a screen replacement, iOS may show a notice that it can't verify the display is a genuine Apple part, and list it as Unknown Part in Settings. Here's what that does and doesn't mean.

Short answer

It's a notice, not a fault. The screen works normally. Only a Genuine screen shows as genuine.

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SPR technician explaining an iPhone screen fault to a customer at the counter
1

What it's likely to be

  • Non-Apple replacement panel

    Most likely

    From iPhone 11 onwards, iOS checks the display and lists any screen it can't verify. Original Grade, OLED and TFT options all show this.

  • Genuine part moved from another phone

    Possible

    Even an Apple screen taken from another iPhone may not verify on yours.

2

Try this first

  1. See it for yourself: Settings › General › About › Parts and Service History.
  2. If the screen works, looks right and touch is fine, there's nothing else to do — the notice doesn't slow the phone or block updates.
3

Bring it in if

  • You plan to sell or trade in the phone and want the screen to show as genuine.
  • Something else changed after the repair, like True Tone or auto-brightness.
4

What SPR usually does

Screen replacement — Genuine

The only option that shows as genuine in Settings. Best if resale value matters to you.

90 days
covers touch function defects

Screen replacement — Original Grade

Looks like your original screen; Settings will say Unknown Part. We tell you this before the repair, not after.

90 days
covers touch function defects

Price depends on the model and option. WhatsApp us your model for a free quote, or see how we check it first.

Which iPhones show the notice

iPhone 11 and every model after it, plus iPhone SE 2nd and 3rd generation. iPhone X, XS and XR don't show a screen notice.

Questions people ask

+Does Unknown Part stop iOS updates?

No. The phone keeps updating as normal.

+Can the message be removed later?

Not by a setting. The notice stays as long as that screen is fitted.

Still not sure what it is?

Send a photo or a short video and your model. A technician will tell you what it looks like and what the options are — free, no obligation.

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